FAQ

Subscription Information

We currently offer subscription deliveries to ACT, NSW, VIC, QLD and SA. The delivery charge is built in to the price displayed at the checkout depending on your location

You can pause and resume your subscription at any time

You can modify your style choices and pack breakdown at any time

If you cancel your subscription, you can not undo it and will need to re purchase.

If you change your address you will need to cancel and re purchase with new address.

Payment

Yes. Purchases made through our website use eWay for secure payments. We don't store any credit card information in our own systems. You can visit the eWay website for more information.

Placing an order on-line is easy, but you don't have to. We have a shop you can visit.

You can:

Drop by our store, have a browse, and buy stuff there
Browse our website, then give us a call if you have questions or want to make alternative payment/delivery arrangements

Delivery

We deliver to most locations in Australia.

We currently only deliver orders placed via our website to the ACT with the exception of our subscription service

We deliver subscriptions using Australia Post to the following areas - ACT, NSW, VIC, QLD and SA

Delivery cost is based on the delivery location and the size of the order (that is, the number of cases).

A case consists of up to 24 shipping units, where bottles or cans up to 500mL are 1 shipping unit, and bottles over 500mL are 2 shipping units.

So for example a case might consist of:

24 standard (375mL) stubbies/cans
12 bottles of wine or spirits
6 bottles of wine and 12 standard stubbies/cans

Region	Delivery cost
ACT	$10 per case Free for orders of $100 or more
NSW, QLD, VIC, SA	Shipping cost built into price of Subscription

For ACT delivery we aim to deliver the following business day from when your order is received. Some orders may take longer to deliver due to stock availability, so please allow 2–5 business days.

Please allow between 2–5 business days for delivery outside the ACT.