Terms & conditions

Who we are

We’re a small but mighty team that are passionate about craft beer. Our bricks and mortar store has been running since 2014, with a heavy focus on good beer, local wine and boutique spirits. Tim has over 15 years industry experience and is always keen to impart some knowledge. If you need a hand – then contact us!

Our store is located at the Page shops: Shop 2-4, Page Pl, Page, ACT 2614.

Liquor Licence no. 14005650.

ABN 23600992345.

Delivery

We currently only service the ACT region via our website. Delivery is a flat $10 per case rate. A case can be made up of up to 24 stubbies or cans, or 12 bottles of wine, spirits or large format beers (above 500ml). If you live outside of the ACT please contact us for a quote using Fastway couriers for delivery.

For ACT delivery we aim to deliver the following business day from when your order is received. Some orders may take longer to deliver due to stock availability, so please allow 2–5 business days.

Please allow 2–5 business days for delivery outside the ACT.

Cancellations

All cancellations of orders must be done within 24 hours of purchase. To cancel an order please call us on 02 6254 7969. All cancellations within 24 hours will receive a full refund. If you wish to cancel after 24 please call the store to be advised on possible options.

Authority to leave

Our deliveries in the ACT occur during business hours. If you are not able to be home then you can contact us to arrange a safe area for us to leave your order. If not, the order will be returned back to our shop where you can pick up (in this case the delivery fee is non-refundable). Alternatively you can use the click and collect option for no extra charge. We do not ship to PO boxes.

Refund policy

If any part of your order is damaged or incorrect, please contact us as soon as possible and we will arrange for a direct replacement. If we are out of stock we will replace with a product of equal or higher value. If you are unsatisfied with any part of your order, we will refund back to your nominated credit/debit card. In the case a product is unavailable to fill a mixed pack as advertised then we will replace with one of a similar style of equal or greater value. We will notify the customer before confirming this.

Full refunds are available in the instance of major faults/defects.

Ordering

All orders placed using the web store will be shipped promptly. If for any reason this can not be met, we will notify you. If you would prefer to order over the phone then please get in touch on 02 6254 7969. If you are located outside of the ACT then please allow up to 10 business days.

Price

All prices are inclusive of goods and services tax (GST). The website may contain different pricing to in-store prices. Any queries please contact us for further information. In some situations we may need to cancel your order. This may happen because the product is unavailable, an error in the price or description of the order. We will contact you and do everything possible to meet order requirements before refunding.

Extras

The information on this website is accurate and up to date to our knowledge. However, Page Bottler is not liable for any inaccuracies in the information published on this website. The material on this website is the property of page bottler and cannot be duplicated for commercial, personal or public use.

All gift vouchers sold by page bottler are valid for 1 year from purchase date unless otherwise stated. Online vouchers are only redeemable once and are not refundable for cash. We cannot be held liable for the loss or theft of a gift voucher once delivered.

We believe any product sold by Page Bottler will be of the highest quality. If for some reason you are dissatisfied please return all wines and beers (including empties) and all spirits must be in an unopened and in a saleable condition. Please provide information as to why you wish to return the items and for any queries contact us.

If an order has been paid with a delivery fee but the order is picked up before delivery is attempted, the freight will be returned as a credit.